Our Truth Insecurity Has Arrived: AI and Misinformation Reach a New Level

What do you know to be true? And can you spot an AI-generated news story or online video? A recent video posted on X and reported by NBC News of an American company distributing food aid to the people of Gaza sparked an online debate about what was real and what was not. Beyond the facts of … Continue reading Our Truth Insecurity Has Arrived: AI and Misinformation Reach a New Level

Tiny Numbers, Big Mistakes: A Scary Case of Medical Misinformation

Have you ever made a decision on limited information – a tidbit, a smidge of knowledge, or a gut feeling backed by just a little data?  We probably all have done this and sometimes either it was just necessary due to urgency or the decision was small with little consequence that it was ok to … Continue reading Tiny Numbers, Big Mistakes: A Scary Case of Medical Misinformation

Data Duped: Your Superpower against Misinformation

Data Duped book helps people make better decisions and avoid misinformation

With the launch of Data Duped: How to Avoid Being Hoodwinked by Misinformation, that I co-wrote with Jeffrey D. Camm, we hope we are bringing curious readers closer to understanding data.  Not just the math and statistics, but also provide some insights into how data is used in many of our everyday interactions. For example, that not-so-random advertising you … Continue reading Data Duped: Your Superpower against Misinformation

What a Data Scientist Really Needs to Learn: Nothing

Raise your hand if you are a data scientist and you have used ChatGPT to help you write your code or maybe generate a photo like the one above. Exactly what I thought. Many have discovered the usefulness of ChatGPT to not only write thank you notes but to also write code. And this is just the beginning. Recently … Continue reading What a Data Scientist Really Needs to Learn: Nothing

No Matter How You Say ‘Data’ It’s All Important: The Rare Case of Customer Satisfaction Surveys

Quick, use the word ‘data’ in a sentence. Do you say ‘DAY – TUH’ or ‘DA -DA’? Don’t worry there is not a right way to pronounce it and how you do might be more about where you grew up than anything else. No matter how you say ‘data’ most of us can agree it is a pretty … Continue reading No Matter How You Say ‘Data’ It’s All Important: The Rare Case of Customer Satisfaction Surveys

When AI is Scary Good? How our Customer Experience is Guided by Data

Man covering his eyes while watching TV. It is Halloween season and how can we not think about scary things.  We are bombarded with images of the festive day nearly everywhere and although it is way at the end of October, it feels like I have seen advertisements and spooky grocery store cut-outs since the … Continue reading When AI is Scary Good? How our Customer Experience is Guided by Data